Examination Grievance
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Examination Grievance Redressal Mechanism
The Examination Grievance Redressal Committee at Gandhi Institute of Excellent Technocrats (GIET) is dedicated to addressing student concerns regarding examinations in a fair and transparent manner. The committee ensures that all grievances are heard, analyzed, and resolved promptly while maintaining confidentiality.
Functions of the Grievance Redressal Committee:
- Receiving complaints related to **examinations and results**.
- **Analyzing** the grievances and verifying their authenticity.
- Conducting **meetings with concerned officers** to reach a fair resolution.
- **Communicating decisions** to the concerned student(s) in a timely manner.
Objectives of the Grievance Redressal Mechanism:
- Foster a **cordial relationship between students and faculty** while maintaining institutional dignity.
- Ensure an **unbiased and systematic process** for resolving exam-related issues.
- Provide a **fear-free environment** for students to express concerns.
- Maintain **confidentiality and fairness** in the resolution process.
- Guide students regarding **rechecking and reevaluation** procedures.
- Ensure grievances are resolved **efficiently and transparently**.
Procedure for Lodging an Examination Complaint:
Formal Registration:
The aggrieved student submits a **grievance form** in the prescribed format to the **Examination Section**.
Forwarding:
The **Examination Section** forwards the complaint to the **concerned department** for review.
Review & Resolution:
The **Grievance Redressal Committee** thoroughly examines the case. For **revaluation**, the committee ensures results are published **within 10 days** of the request.
Revaluation/Re-totaling/Challenge Process:
The **Examination Section** processes the revaluation and releases the updated results within the stipulated time.
Closure of Complaint:
The grievance is considered **resolved and closed** when:
- The student **accepts** the revaluation results.
- The student does not respond within **four weeks** of receiving the resolution.
Documentation:
All decisions made by the **Grievance Redressal Committee** are documented in the **Minutes of Meeting (MoM)** for future reference.
At GIET, we are committed to maintaining a fair and transparent academic environment. Our **Grievance Redressal Mechanism** ensures that all students receive prompt resolutions to their examination-related concerns.